Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Normally, an email with tracking number will be sent to your account email address after the order is shipped out in 24 hours. If you did not receive the email:
1. Please visit "My orders" to check the order status, it could be still in processing.
2. Please check if you loged in the account, the email is sent to the registered email address.
3. Please check your junk emails and if your email address shielded our email.

Yes, you can. There are two types of order cancellation:
1. Cancelling a paid order. If your order has not been shipped out, you can cancel this order under "My Orders". Or you can contact our Customer Service for assistance.
2. Cancelling an unpaid order An unpaid order will be canceled automatically after 12 hours. Or please log into your account >> click on "My Orders" and click on the "Cancel Order" button. Your order will be cancelled. Please note that we CANNOT cancel orders which have been shipped out. Therefore, please contact our customer service for help if you do not want the order. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.